Business solutions from Luxon Pay

A fast secure solution to send and receive money via our merchant network.

Acquisition

Expand and increase customer acquisition via our simple, seamless payment experience in new territories.

Security

Advanced biometric security features including fingerprint I.D and facial recognition. Your customer data is encrypted and protected.

Compliance

Know your customer (KYC), Anti-money laundering (AML) and GDPR compliant, ensuring the highest standard of fraud risk management.

Our secure payment platform subjects every transaction to several layers of anti-money laundering checks, including the use of artificial intelligence and machine learning to tirelessly monitor for, spot and track suspicious behaviour. KYC as easy as 1, 2, 3...

1

ID Verification

Luxon Pay has built-in KYC process that confirms users identity via photo ID.

2

Photo Verification

Visual identification helps to reduce traditional merchant costs such as customer chargebacks.

3

Document Verification

Proof of address, as well as financial risk and law enforcement checks in more than 200 countries.

Merchant API

Our platform has a series of APIs and management portals that allow merchants to accept payments with greatly reduced fees and chargebacks.

You can view our API documents below and we can arrange a technical support call, developer-to-developer, to help you get set-up.

API Documentation

Merchant Banking Services

Transaction Banking Facilities

Immediate account setup account via online application. Currencies available will be GBP and Euro. International payments can be received and paid.

Payments Hub

Manage payments by defining payment workflow across all payments and automating transfer of payment data between back office application and the Luxon Pay payment hub.

Cash Management

An overview of multi-banked details such as eWallets and bank account balances and transactions. Alerts and notifications such as low balance alerts.

Customer Support

Providing excellent customer support and social media support. Comprehensive self-help tools are available to merchants. For day to day assistance customer support relationship managers will be available via instant video, SMS and telephone.

Customer Value Proposition

Give the consumer the right information at the right time

Providing a seamless experience across channels and devices that delivers relevant content to customers through digital mobile and web applications.

Help the consumer to execute tasks simply

Integrated design experience with straight through processing and excellent usability provides a frictionless user experience and avoid unnecessary steps and actions.

Understand the consumer

Leveraging analytics, data mining and other technologies to understand customer preferences, customers’ needs can be anticipated and they can be guided to relevant product and services quickly.

Support the consumer

Giving them access to virtual relationship managers and other digital tools and services all day, every day, across all channels and devices.

Regulatory Platform

Luxon Payments is regulated to carry out financial services under the European Union’s Electronic Money Directive II where the capital and compliance requirements are a significantly less onerous than that of a full deposit-taking bank.

We deliver a more frictionless experience at a much lower acquisition and service cost to you.

Security and Compliance Certifications

Cyber attack’s and data thefts are amongst the biggest global risks, scoring high in terms of likelihood and impact. The associated risks have heightened attention of regulators and standard writers, who in turn have regularly increased their requirements for information security.

Luxon Payments holds a significant amount of personal data, which complies with FCA and EU GDPR/Data Protection Act 2018. We do not hold any payment card data within our estate but rely on Pay360, Credorax and PPRO, our payments service providers, to store them and therefore ensure that our service providers are fully PCI/DSS compliance.

Merchant Agreement

You can download our most merchant agreement by clicking below available on a .PDF. If you have any questions relating to our agreement please speak to a member of our staff.

View Agreement